About ESAG

The Easa Saleh Al Gurg Group (ESAG) is one of UAE’s most eminent family businesses with 27 companies in its portfolio. With a history dating back to 1960, the Group is partnered by leading brands in various areas of enterprise across wide ranging industry and consumer sectors. Beginning in its early years as an exclusive trading partner for well-known consumer brands such as Grundig and Siemens, ESAG today is a diversified conglomerate with businesses in retail, building and construction, industrial and real estate. The Group’s institutional strengths, value-added products and services hold the key to its successful business relationships with partners and customers.

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Quality Policy

Easa Saleh Al Gurg Group (ESAG) is a multidivisional conglomerate headquartered in Dubai, UAE.  Whilst providing support to all its Group companies, ESAG recognizes that Quality is a differentiator and ensures that it remains at the focal point of every aspect of its business. 

Our Quality Policy is a manifestation of our corporate values of excellence which ensure: 

  • Our Quality Management System is a collection of well documented processes which respond to client requirements and provide a high level of customer service and satisfaction
  • We attract and retain talent best suited to our requirements through employee recognition programmes, identifying and rewarding high achievers; while ensuring all individuals are provided adequate training facilities for skill enhancement
  • We remain at the forefront of changing market and industry trends such that our product and service offering is dynamic and continues to be a true reflection of current needs
  • We aim to meet or exceed the expectations of our customers, business associates, employees and other relevant interested parties
  • Implementation of Quality initiatives are achieved through continuous improvement efforts
  • The organisation operates in a culture of honesty and transparency which is reflected in all business dealings
  • Compliance with applicable statutory and regulatory requirements in a socially responsible manner
  • The Quality Policy will be communicated to all employees and made available to all interested parties

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